Phone repair Ghent — mail in or drop by

GSM repair from Ghent: mail-in without the detour
FIXNOW doesn’t have a store in Ghent itself, but that’s no obstacle to a good repair. Your device travels to our workshop in Antwerp, about 60 km away via the E17. If you’d rather come in yourself: by train, it’s about 55 minutes from Gent-Sint-Pieters to Antwerpen-Centraal.
Ghent is a student city with plenty of smartphones out on the street, on bikes and on trams every day — exactly the kind of devices we see come in. Whether you mail it in or drive over yourself, the price per model is fixed in advance and most repairs come with up to 1 year warranty.
Ready to mail in from Ghent in three steps
For people living in Ghent, mailing in is usually the fastest route to a working device: no need to drive to Antwerp. FIXNOW sends a shipping label, you just need to drop the package off at a pickup point.
- Make sure the device is charged to at least 20%.
- Your passcode doesn’t need to go in the package; if we do need it, we’ll ask you.
- Pack the device securely, with padding all around.
How mail-in works from Ghent
Request your repair online and choose “send in by post”. Then you choose a FIXNOW shipping label or send it yourself.
Pack your device securely and drop the parcel at a postal point in Ghent.
We repair and send your device back — you follow everything by e-mail.
Prefer to visit? How to get there from Ghent
By car
about 50 min via the E17 (60 km) to FIXNOW Antwerpen
By public transport
about 55 min: Gent-Sint-Pieters → Antwerpen-Centraal
Popular repairs — fixed prices
Frequently asked questions
How long does mailing in from Ghent take?
You drop the parcel at a postal point in Ghent. We start the repair as soon as your device arrives with us.
How do I get the shipping label?
If you choose a FIXNOW shipping label in your request, you receive it by e-mail. If no label is available for your device or address, you send it yourself with track & trace.
Do I get the same warranty as in the store?
Yes — mail-in repairs carry the same warranty as an in-store repair. The exact term is shown with the price of each repair.
Does FIXNOW have a store in Ghent?
No, not (yet) — you can mail in your device or visit FIXNOW Antwerpen.
