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4.962,064 Google reviews“Very nice and fast service. Thank you!!!”— Andriy G.
Antwerp 5.0Wolvertem 4.9Up to 1 year warranty•Ecocheques
MacBook Neo 13" A18 Pro (2026)

MacBook Neo 13" A18 Pro (2026) repair

Model number: A3404

from€99

4.962,064 Google reviewsUp to 1 year warranty

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The MacBook Neo 13 A18 Pro goes to school or work every day, where a fall from the bag or a spilled drink puts real strain on the screen and keyboard. FIXNOW repairs the screen, the battery, the charging port, the keyboard or the trackpad in Antwerp and Wolvertem, cleans the device thoroughly and also handles the logic board or water damage. If a visit to the shop does not suit you, you can also simply send in the laptop. Below you will find the price, repair time and warranty for each repair.

Choose your repair

All prices — MacBook Neo 13" A18 Pro (2026)

General

Inspection

Diagnosis is free when we repair your device. If a repair is not possible or you choose not to proceed, the completed diagnosis costs €39.

± 30 min
Free with repair
Water damage

Damage from contact with water or other liquids.

Device stays with us ± 1 day

Specific Issue

Cleaning

We clean your device inside and replace the thermal paste.

1 year warranty± 1 h

Motherboard

Won’t turn on (logic board)

The MacBook won’t start and does not respond to the power button, not even on another working charger. We find the fault on the logic board and repair it.

90 days warrantyDevice stays with us ± 1 day
Won’t charge (charging chip)

Won’t charge via USB-C or MagSafe, on any port, not even with another cable or charger. We repair the charging circuit on the logic board.

90 days warrantyDevice stays with us ± 1 day
Photo and data recovery

The MacBook no longer starts or has water damage and you want your files and photos back. On MacBooks with a T2 chip or Apple silicon the storage is soldered to the logic board, so we repair the board first and then transfer your data.

Device stays with us ± 7 days
Stuck on the Apple logo

Stuck on the Apple logo, shows a folder with a question mark or keeps restarting, even after reinstalling macOS.

90 days warrantyDevice stays with us ± 1 day
Motherboard after water damage

After contact with water, coffee or another drink the MacBook no longer starts, shuts down or stops charging, sometimes only months later. Cleaning alone is not enough.

Device stays with us ± 7 days
Black screen, MacBook still runs (backlight)

The screen stays black while the MacBook is on: the keyboard backlight, sound or an external display work. We find out whether the fault is in the screen or in the backlight circuit on the logic board.

90 days warrantyDevice stays with us ± 1 day

Starting price: we first examine the logic board. You then get the exact price as a quote by email and decide yourself; we only repair after your approval. If you decline or the repair does not succeed, you only pay for that examination.

What brings MacBook Neo owners to FIXNOW

As a laptop for school and work, the MacBook Neo travels in a bag every day, and it is precisely that use that causes most of the damage. A fall with the bag, a drink spilled right over the keyboard, or a charging cable plugged into the same port every day: all of that wears out faster than on a device that stays at home.

  • Screen cracked after the bag fell or knocked against something
  • Keyboard no longer responds normally after a spilled drink
  • Battery no longer lasts until the end of the school day
  • Cable falls out of the port easily or charges intermittently

MacBook Neo screen replacement: what to expect

If the bag with your MacBook Neo falls, the screen is often the first thing to give out. We fit a new screen into your own housing, so the rest of the device stays untouched. If the keyboard or trackpad still works normally, we leave them alone.

Both Antwerp and Wolvertem are equipped to carry out this repair for you; if that does not suit your schedule, mailing it in is possible too. Find My Mac can stay on. If you give us your password, we can fully test the device right after the repair; if you’d rather not, that’s no problem.

Liquid damage and keyboard on the MacBook Neo

If a drink spilled over the keyboard of your MacBook Neo, every minute counts. Turn the device off, do not plug in the charger, and leave it as it is until you can bring it to us. The longer the moisture keeps soaking in, the greater the risk that the logic board also gets damaged.

If individual keys stop responding, or the trackpad stutters without anything having been spilled, we replace only the damaged part. If the charging port feels wobbly because the cable goes in and out of it every day, we handle that separately. Sometimes a thorough cleaning is already enough, when dust or crumbs between the keys are the cause.

See our repairs in action

More videos on YouTube

Frequently asked questions

Most smartphone repairs are ready within 60 minutes. For MacBooks, tablets and motherboard repairs the duration depends on the repair; the indicative time is shown next to the price of each repair. You can wait in the store or pick up your device later — we’ll let you know as soon as it’s ready.

Our stores

FIXNOW Antwerpen

FIXNOW Antwerpen

Wiegstraat 13, 2000 Antwerpen

Opening hours

+32 469 44 22 19

FIXNOW Wolvertem

FIXNOW Wolvertem

Wilgenlaan 19 bus 2, 1861 Wolvertem

Opening hours

+32 472 29 15 53

Not nearby? Send in your device

Choose a FIXNOW shipping label, with extra protection if you want, or send it yourself with track & trace. You only pay after the repair. Available from Belgium, the Netherlands, France, Germany and Luxembourg.

From 2,064 Google reviews

What customers say about their MacBook

More reviews
Laurent C.22 August 2026
WolvertemMacBook
Super réparation rapide de mon Mac alors que d’autres magasins disaient qu’il était bon à jeter à la poubelle !

Reply from FIXNOW

"Bon à jeter à la poubelle", vraiment pas : votre Mac avait encore de belles années devant lui, et c'est justement ce qu'on aime démontrer avec une réparation Mac à Wolvertem. Ravi qu'il ait repris du service aussi vite. Au plaisir de vous revoir chez FIXNOW si besoin, Laurent.

Bala S.28 October 2025
WolvertemMacBook
As an experienced user of all Mac products, I am happy to recommend Fixnow as a competent, friendly.economical and fast technical center, well-located, open late hours and patient to hear and explain.

Reply from FIXNOW

Thank you so much for the wonderful recommendation and for sharing your perspective as an experienced Mac user. It’s great to hear you appreciated our fast, economical service, late opening hours, and the time we take to listen and explain. We aim for quick repairs with original parts and a 1-year warranty at FIXNOW. If anything else pops up, feel free to drop by Wolvertem or book online—always happy to help! 🙌

Mariana S.23 April 2025
AntwerpWater damage
I was having a problem with my cell phone because water got in, since the first moment the owner made me feel at ease. The problem was solved, fair price and excellent service, I recommend it to everyone

Reply from FIXNOW

Thank you so much for your wonderful review! 😊 We're thrilled to hear that we were able to solve your water damage problem and make you feel comfortable throughout the process. It's great to know that you found our pricing fair and our service excellent. We truly appreciate your recommendation! 💯 If you ever need any assistance with your devices in the future, please don't hesitate to come back to us. Thanks again for choosing Fixnow! 📱💦

Reviews in their original language

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