You can book an appointment online and bring your OnePlus 12R to our store in Antwerpen (city centre) or Wolvertem (near Brussels). If you prefer not to visit in person, you can also mail it in; you'll find the shipping terms there.

For most repairs, such as screen or battery replacement, your data does not need to be erased. We still recommend making a backup of your photos, contacts, and files beforehand: that way you're safe if a repair unexpectedly requires a reset. If you're unsure, our technician will discuss this with you before the work begins.

A cracked or damaged screen is one of the most common repairs for the OnePlus 12R. We replace the screen with a high-quality part that offers the same brightness and touch sensitivity, and check all screen functions after installation. You'll find the price and repair time on the page OnePlus 12R screen replacement, where you can also book an appointment online.

For the OnePlus 12R, our technicians offer screen replacement, battery replacement, and back glass replacement, as well as USB-C charging port repair and camera repairs. We also diagnose devices with water damage. In the table above you can see the current price, repair time, and warranty for each repair, and you can book an appointment right away.

Most smartphone repairs are ready within 60 minutes. For MacBooks and tablets the duration depends on the repair; you'll find the indicative time per repair in the price table. You can wait in the store or pick up your device later — we'll let you know as soon as it's ready.