You book an appointment online: select the OnePlus 13, choose the type of repair, and you'll immediately see the price and repair time. Then choose a time slot and visit our store in Antwerpen or Wolvertem. Prefer not to visit? You can also mail in your device; you'll find the shipping terms there.

With most repairs, your data stays on the device. We recommend making a backup in advance, so your photos, contacts, and apps are safe before you bring in your OnePlus 13.

Broken glass, lines on the display, a black screen, or unresponsive touch all require screen replacement. We install a new AMOLED display so that touch sensitivity and brightness are restored. See the details on OnePlus 13 screen replacement.

We repair the most common defects of the OnePlus 13:

• Screen — a broken or unresponsive AMOLED display.
• Battery — a battery that drains quickly or causes the device to shut down unexpectedly.
• USB-C charging port — when the device won't charge (or charges slowly).
• Back glass — a cracked back; wireless charging works again after replacement.
• Camera — a blurry or damaged Hasselblad camera system (main, ultra-wide, and telephoto lenses).

The price, repair time, and warranty for each repair are shown in the overview on this page. The most common repair is OnePlus 13 screen replacement.

Most smartphone repairs are ready within 60 minutes. For MacBooks and tablets the duration depends on the repair; you'll find the indicative time per repair in the price table. You can wait in the store or pick up your device later — we'll let you know as soon as it's ready.