Damage from contact with water or other liquids.

The power button does not respond and/or cannot be pressed.

Cracks in the glass panel on the back.

Your device turns off unexpectedly, loses charge quickly and/or requires frequent charging.

Others cannot hear you or hear you poorly during phone calls.

Little, poor or no sound from internal speakers.

Cannot unlock because the access code does not work, is missing and/or forgotten.

Transfer files from old to new device without loss of personal data.

Dirt underneath and/or damage to the lens glass.

Front camera does not work and/or takes poor quality images.