Damage from contact with water or other liquids.

No audio or poor audio from video recordings and/or no sound during video calls.

Others cannot hear you or hear you poorly during phone calls.

Little, poor or no sound from internal speakers.

The power button does not respond and/or cannot be pressed.

Cracks in the glass panel on the back.

Your device turns off unexpectedly, loses charge quickly and/or requires frequent charging.

Cannot unlock because the access code does not work, is missing and/or forgotten.

Transfer files from old to new device without loss of personal data.

Dirt underneath and/or damage to the lens glass.

Front camera does not work and/or takes poor quality images.