What warranty do I get on a repair?

You get up to 1 year warranty on most repairs. The warranty period is shown with the price of your repair. For water damage and for data recovery, the result depends on the damage, so no fixed warranty period applies.

Do you use original parts?

Yes — we work with 100% original parts, or on your request, with a more affordable quality alternative. We discuss this transparently before the repair.

Do I need to make an appointment?

Making an appointment is fastest: you choose your device and repair online and are helped within minutes. You can also drop in without an appointment.

Can I mail in my device?

Yes, you can mail your device to us. On the Send page you'll find how to pack and ship it safely — we'll send it back repaired.

ROG Ally charging port repair

4.961,966 Google reviews

Choose your model

ROG Xbox Ally X (2025)from €109

ROG Xbox Ally (2025)from €109

ROG Ally X (2024)from €109

ROG Ally (2023)from €109

Common problems

Charges poorly or not at all

If you need to wiggle the cable to charge, there’s often lint in the port or the contacts are worn.

Cable feels loose

A cable that no longer clicks in firmly points to a stretched or damaged port.

No data or accessories

If data or accessories aren’t recognised, the port could be the problem — we first rule out the battery as the cause.

How it works

Diagnosis

We check whether cleaning is enough or whether the charging port needs to be replaced.

Repair

We clean the contacts or fit a new charging port.

Testing

We test charging with a cable and — where applicable — data transfer.

Why FIXNOW?

No prepayment — you only pay after the repair

Up to 1 year warranty on most repairs

90% of repairs done within 60 minutes

Original parts where available

Parts & warranty

At FIXNOW you know upfront what a repair costs: we start with a diagnosis and discuss the price before we begin — no surprises afterwards. We work with high-quality parts and give a warranty on the repair carried out. If something doesn’t turn out as agreed, we work together to find a suitable solution.

Frequently asked questions

Most smartphone repairs are ready within 60 minutes. For MacBooks, tablets and motherboard repairs the duration depends on the repair; the indicative time is shown next to the price of each repair. You can wait in the store or pick up your device later — we’ll let you know as soon as it’s ready.