You can visit our store in Antwerp or Wolvertem; with an appointment you'll be helped faster, walking in is often possible too. Prefer not to come in? You can also mail your device; read the shipping conditions there. Shipping is available from Belgium, the Netherlands, France, and Germany.

With a regular repair like screen or battery, your data stays on the device. With some software or access repairs (like a lock reset), all your data may be lost due to device security, unless you have a Google or cloud backup. Always make a backup beforehand for safety. We'll clearly explain beforehand what applies to your case.

Yes. On the Pixel 10 Pro XL, the fingerprint sensor continues to work after our repair. We work with technicians who are familiar with Google devices and use quality parts.

For the Pixel 10 Pro XL, we perform the most common repairs: a cracked or defective screen, a worn battery, damaged camera glass, a charging port that no longer makes good contact, a broken back, and water damage. If your screen isn't working or has a crack in the glass, start with Pixel 10 Pro XL screen replacement. Unsure about the cause? Ask for a diagnostic; our technician will check the device and advise on the right repair.

Most smartphone repairs are ready within 60 minutes. For MacBooks and tablets the duration depends on the repair; you'll find the indicative time per repair in the price table. You can wait in the store or pick up your device later — we'll let you know as soon as it's ready.