Skip to content
4.961,945 Google reviews“Very nice and fast service. Thank you!!!”— Andriy G.
Antwerp 5.0Wolvertem 4.9Up to 1 year warranty•Ecocheques
PlayStation 5 Pro (2024)

PlayStation 5 Pro (2024) repair

Model number: CFI-7000

from€49

4.961,945 Google reviewsUp to 1 year warranty

Change model

No picture on the TV, a console that roars louder than the game itself, or a DualSense with stick drift: the PlayStation 5 Pro shares the same weak points as the regular PS5. FIXNOW replaces an HDMI port with bent pins, thoroughly cleans the cooling system, and repairs your controller. Bring in your PS5 Pro in Antwerp or Wolvertem, or send it in through our shipping service. Below you’ll find the price, repair time and warranty for each repair.

Choose your repair

All prices — PlayStation 5 Pro (2024)

General

HDMI port

Remove scratches from the screen without disassembling the device.

90 days warrantyDevice stays with us ± 1 day
Cleaning

Your Apple Watch stays on the Apple logo, shows a red exclamation mark or has no connection to your iPhone.

1 year warranty± 2 h
Controller

Your device turns off unexpectedly, loses charge quickly and/or requires frequent charging.

90 days warrantyDevice stays with us ± 1 day

What PS5 Pro owners come to us with

With a PlayStation 5 Pro that is on every day, dust and heat build up inside the housing over time. The HDMI port also sometimes gets damaged, for example because the cable stays plugged in while the console is moved. On the controller, the sticks wear out through daily use, even if the PS5 Pro itself is completely fine.

  • No picture on the TV, possibly due to a damaged HDMI port
  • Fan that runs clearly louder than before
  • Console that feels hot or switches itself off
  • Controller that drifts to one side or whose buttons no longer respond

PS5 Pro: fixing the HDMI port and overheating

If no picture appears on your television anymore, the problem with the PS5 Pro is often in the HDMI port. Bent pins caused by a cable that stays plugged in at an angle, or a port that has come loose from the circuit board, cause a black screen while the console itself starts up normally. We repair the port so the connection is secure again.

A loud fan and a console that feels hot usually point to dust that has built up around the cooling system and to a thermal contact that conducts less well over time. We clean the cooling system and renew that contact, so the console runs quieter and cooler again.

Bring the console in at FIXNOW in Antwerp or Wolvertem, together with the power cable; you do not need to bring the stand. Briefly tell us what exactly you are noticing, so we know quickly where to look.

DualSense repair at FIXNOW

If the DualSense drifts to one side on its own, without you touching the stick, this is usually drift, a well-known complaint with these controllers. Buttons that stick or no longer respond, we also repair separately from the console itself. Bring the controller in, even if the console is otherwise fine; if that is not possible, the controller can also be sent in.

Frequently asked questions

Most smartphone repairs are ready within 60 minutes. For MacBooks, tablets and motherboard repairs the duration depends on the repair; the indicative time is shown next to the price of each repair. You can wait in the store or pick up your device later — we’ll let you know as soon as it’s ready.

Our stores

FIXNOW Antwerpen

FIXNOW Antwerpen

Wiegstraat 13, 2000 Antwerpen

Opening hours

+32 469 44 22 19

FIXNOW Wolvertem

FIXNOW Wolvertem

Wilgenlaan 19 bus 2, 1861 Wolvertem

Opening hours

+32 472 29 15 53

Not nearby? Send in your device

We do not create a shipping label for this device: you send it yourself with track & trace. We arrange the return. Available from Belgium, the Netherlands, France, Germany and Luxembourg.

From 1,945 Google reviews

What customers say about their PlayStation

More reviews
Berkan J.27 August 2026
AntwerpPlayStation
I've been playing games regularly on the PS5 Slim since it came out, and I can't remember the last time it ran this quietly. The employee does their job very well, speaks clearly, gives concise answers, and offers professional workmanship; it's completely safe.

Reply from FIXNOW

Hearing that your PS5 Slim runs quieter now than you can remember is a great sign, Berkan. Clear answers and careful workmanship are what our colleague aims for every day, and it's good to know you felt safe leaving your console with us. Enjoy the quiet gaming sessions!

Serag S.26 June 2026
WolvertemPlayStation
Extremely professional, really highly recommended from booking the appointment, to the clear communication from the staff, to sending the factur online. Very smooth experience overall (I was fixing my PS5)

Reply from FIXNOW

Enjoy having the PS5 back in action, Serag! It's good to know the whole run-through worked well for you, from the appointment booking to the invoice landing in your inbox, and that our staff kept everything clear along the way. Whenever something else needs a look, the FIXNOW team is ready to help.

Shari P.29 April 2026
AntwerpPlayStation
Went there because the hdmi of our ps5 broke, was helped very quick and it works perfectly again. Would recommend!

Reply from FIXNOW

Bedankt voor je fijne review, Shari! Super om te horen dat jullie PS5 met de kapotte HDMI zo snel geholpen was en nu weer perfect werkt. Daar doen we het voor: snelle service en een herstel waar je op kan vertrouwen. 🙌 Thanks voor de aanbeveling! Als er nog eens iets is met een console of ander toestel, ben je altijd welkom bij FIXNOW.

Book an appointment or send your device to one of our stores.