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4.962,022 Google reviews“Very nice and fast service. Thank you!!!”— Andriy G.
Antwerp 5.0Wolvertem 4.9Up to 1 year warranty•Ecocheques
PlayStation Portal (2023)

PlayStation Portal (2023) repair

Model number: CFIJ-18000

from€59

4.962,022 Google reviewsUp to 1 year warranty

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Does the camera in a game turn away on its own, or has your PlayStation Portal stopped charging? Then the stick may be worn or the USB-C port damaged, and FIXNOW replaces whatever is broken. If you are not sure what is wrong, we start with a diagnosis and discuss the price before we begin. After that, you can play your PS5 remotely again with your own Portal.

Choose your repair

All prices — PlayStation Portal (2023)

General

Inspection

Diagnosis is free when we repair your device. If a repair is not possible or you choose not to proceed, the completed diagnosis costs €39.

± 30 min
Free with repair

Battery & Charging

Charging port

A charging port that is loose or no longer charges; on handhelds it is soldered to the motherboard.

1 year warrantyDevice stays with us ± 1 day

Sticks & Buttons

Stick drift: new stick

One stick replaced by a new stick of the original type.

90 days warranty± 1 h

Frequently asked questions

Most smartphone repairs are ready within 60 minutes. For MacBooks, tablets and motherboard repairs the duration depends on the repair; the indicative time is shown next to the price of each repair. You can wait in the store or pick up your device later — we’ll let you know as soon as it’s ready.

Our stores

FIXNOW Antwerpen

FIXNOW Antwerpen

Wiegstraat 13, 2000 Antwerpen

Opening hours

+32 469 44 22 19

FIXNOW Wolvertem

FIXNOW Wolvertem

Wilgenlaan 19 bus 2, 1861 Wolvertem

Opening hours

+32 472 29 15 53

Not nearby? Send in your device

We do not create a shipping label for this device: you send it yourself with track & trace. We arrange the return. Available from Belgium, the Netherlands, France, Germany and Luxembourg.

From 2,022 Google reviews

What customers say about their PlayStation

More reviews
Berkan J.27 August 2026
AntwerpPlayStation
I've been playing games regularly on the PS5 Slim since it came out, and I can't remember the last time it ran this quietly. The employee does their job very well, speaks clearly, gives concise answers, and offers professional workmanship; it's completely safe.

Reply from FIXNOW

Hearing that your PS5 Slim runs quieter now than you can remember is a great sign, Berkan. Clear answers and careful workmanship are what our colleague aims for every day, and it's good to know you felt safe leaving your console with us. Enjoy the quiet gaming sessions!

Mastermindjarlino J.25 September 2026
AntwerpCharging port
Came in for a loose charging port on a saturday morning, got helped fast with a professional clean, 10/10 service

Reply from FIXNOW

A loose charging port only gets worse if you leave it, so good timing walking in on Saturday morning. A careful clean often does the trick, and a charging port repair in Antwerp rarely keeps anyone waiting long. Enjoy that solid connection again!

Stijn D.19 September 2026
AntwerpCharging port
Walked in for quick fix/cleaning of charging port. Was immediately helped, no charge. Great guys!

Book an appointment or send your device to one of our stores.