For most repairs, such as screen or battery replacement, your data will be kept safe. For a lock reset or software recovery, data could be lost; in that case, back up via your Google account beforehand. Our technician will tell you at intake whether your repair could affect your data.

We use original parts where possible. We'll explain the difference in price and quality beforehand, so you can choose. We recognize the Pixel 8 Pro model number (GC3VE) right away, so we have the right parts ready.

Yes. On the Pixel 8 Pro, the fingerprint sensor is built into the screen. After we replace the screen, we test the sensor so you can continue using it as before.

For the Pixel 8 Pro we repair:

• Screen — replacement of the full screen panel for cracks, black spots, lines or unresponsive touch. See details on Pixel 8 Pro screen replacement.
• Battery — a new battery when your device drains quickly, shuts down unexpectedly or won't charge properly. See Pixel 8 Pro battery replacement.
• Camera glass — repair of scratches or cracks in the glass over the camera lens.
• Water damage — internal cleaning and drying after liquid damage.
• Software and access — software reset for a frozen device, and help if you've forgotten your access code.

Not sure what's broken? Request a diagnosis; our technician will examine your device and advise the right repair.

Most smartphone repairs are ready within 60 minutes. For MacBooks and tablets the duration depends on the repair; you'll find the indicative time per repair in the price table. You can wait in the store or pick up your device later — we'll let you know as soon as it's ready.