Yes. If you live in Belgium, Netherlands, France, Germany or Luxembourg, you'll receive a free shipping label after your request. Pack your device well, stick the label on the package and ship it — after the repair we'll send your Galaxy Z Fold 5 back. You can read exactly how it works on the page mail in.

1. Make an appointment — provide your model and damage details via our appointment system.
2. Visit us or mail your device — in the store or via shipping.
3. Diagnosis and quote — our technicians check your device thoroughly.
4. Repair — after your approval, we replace the screen.
5. Pickup or return — you pick up your Galaxy Z Fold 5 or we ship it back.

This way you get your screen repaired at a time that works for you.

The price at the top of this page is the full price: the new display module, installation and inspection afterwards — including VAT and labor costs, with warranty on the replacement. You pay nothing upfront: after diagnosis you get a clear quote and we only repair after your approval.

We install a complete new display module: that fully restores both image and touch function. This is the right choice when you have black spots, stripes or faulty touch — a damaged display cannot be repaired with just new glass. Does the display still work and is only the glass cracked? Mention that when you make your appointment, and our technicians will check during diagnosis what repair your device needs.

A screen replacement is necessary when you recognize one of these problems:

• Black spots or stripes in the image — typical signs of a damaged display.
• Touch that doesn't or poorly responds — the device no longer registers your touches.
• The screen no longer works — the image stays black while the device is on.
• Cracked glass — even if the image still works, a crack increases the risk of further damage.

If you recognize one or more of these symptoms, a new screen is the solution.